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Frequently asked questions

What type of customer are you?

Category

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Account management

I'm a Merchant

How do I set the payment terms for my business customers?

Payouts

I'm a Merchant

Who takes the credit risk with Two?

Your customer's experience

I'm a Merchant

How do my customers place an order with Two?

Getting started

I'm a Merchant

How much does Two cost?

Account management

I'm a Merchant

How do I contact customer support?

Checkout solution

I'm a Merchant

What countries do Two support?

Payouts

I'm a Merchant

When will I get paid?

Your customer's experience

I'm a Merchant

What will my customer receive when they checkout using Two?

Checkout solution

I'm a Merchant

How does Two support purchase order number?

Checkout solution

I'm a Merchant

What platforms does Two support?

Checkout solution

I'm a Merchant

What businesses can buy with Two?

Fraud protection

I'm a Merchant

How do you stop fraudulent buyers?

Checkout solution

I'm a Merchant

How many days do my buyers have before needing to pay?

Buying with Two

I'm a Buyer

I don't have access to my company's bank account. Can I still pay with Two?

Buying with Two

I'm a Buyer

I cannot find my invoice - what should I do?

Checkout solution

I'm a Merchant

Can I offer Two for orders I take over the phone?

Getting started

I'm a Merchant

How long will it take me to start selling with Two?

Getting started

I'm a Merchant

What assistance will I get when integrating the Two plug-in to my checkout?

Getting started

I'm a Merchant

What assistance will I get when integrating directly with the Two API?

Your customer's experience

I'm a Merchant

What happens if my customer doesn't pay the invoice on time?

Buying with Two

I'm a Buyer

Why am I being asked to verify my identity with Vipps?

Fraud protection

I'm a Merchant

How do you verify my customer?

Buying with Two

I'm a Buyer

Why am I being asked to verify my identity with a bank account?

Your customer's experience

I'm a Merchant

What is the checkout experience for my customers that choose to pay with Two?

Payouts

I'm a Merchant

Will I have to wait until the customer pays the invoice before I get my settlement?

Account management

I'm a Merchant

Where can I log-in to manage my sent invoices?

Buying with Two

I'm a Buyer

What happens if I don't pay on time?

Checkout solution

I'm a Merchant

Is Two compatible with my e-commerce checkout?

Getting started

I'm a Merchant

How do I set up Two as a payment solution?

Your customer's experience

I'm a Merchant

How does Two manage invoices?

Getting started

I'm a Merchant

How can I start using Two for my business?

Account management

I'm a Merchant

How do I set the number of days my customers have to pay their invoice?